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Oosilk.com - FAQ

 

 

 

Basic Information about Silk

 

Q: What does "momme" mean?

A: Momme (mm) is the standard unit when describing the weight of silk. Higher momme weight means that greater amount of silk is used in the weaving process, and that the fabric is more durable. Usually 19 momme weight is great for pillowcase which can satisfy almost all your needs, if you need higher momme weight ones, please contact us.

 

Q: What is Mulberry silk?

A: Mulberry silk is the highest quality silk available. It comes from silkworms produced from the Bombyx mori moth. The silkworms are fed an exclusive diet of mulberry leaves. Mulberry silk means the highest effect of skin care, hair care, quality sleep and good health, of course, also coming with the highest price. All silk products in our shop are made of 100% mulberry silk, we only focus on mulberry silk products, doing the best to be NO.1 in mulberry silk bed linen is our target.

 

Q: How to identify silk?

A: We can identify by burning the fabric. Quality silk floss is not burnable, and the flame is invisible and will immediately die off when burning. The burned ashes will be loose, turns to powder easily when twisted in fingers, and it smells like burned human hair. Fake silk will rise a flame and smells plastic when burned.

 

Basic Information about Silk

 

Q: How is your silk products dyed?

A: We offer plenty colors of silk products to satisfy every customer’s demands (the natural color of silk is ivory). However, it will never stop us from insist on natural, healthy, luxury quality silk products, because we use only environmentally friendly dyestuff in silk products, the dyestuff is mostly from plants and flowers, which are friendly healthy to human body. To protect your silk in original condition, please do not put it under the sun for a long time.

 

Q: Is your product any color shading, fading?

A: Of course No. Every cloth of our products is pre-washed to prevent it from shrinking, our technology will guarantee our silk stay away from color shading or fading in wash.

 

Q: Is your silk products chemical free?

A: Yes! Of Course! All our silk products are made in 100% pure mulberry silk and handmade in natural way. Our products come with the natural distinctive odor from silk, sometimes it will be mistaken for a slight chemical-like smell, but it is just the natural smell of pure mulberry silk. 

 

Q: What is the difference between your products and products in other shops?

A: We have the first source of luxury silk and a group of workers with years of experience to guarantee high quality for every product. Our products are handmade by a group of skilled workers, who had been given professional pre-post training. We also have a design team specially focus on western tastes, our design will make you satisfied.

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